The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Advise on fares
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Transport provider information is correctly interpreted to provide accurate information on fare details and conditions Completed |
Evidence:
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Customers are clearly advised on features of the fares most appropriate to their needs Completed |
Evidence:
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Accurate fare quotations are provided to customers according to workplace policy and guidelines Completed |
Evidence:
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Construct fares and itineraries
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Fares are accurately constructed using standard industry techniques, providing the best fare and maximum travel benefits for the customer Completed |
Evidence:
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Appropriate travel schedules are used to create the optimum itinerary for customers Completed |
Evidence:
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Issue documents
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Documents are correctly issued with all details accurately recorded according to workplace and regulatory requirements Completed |
Evidence:
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Coupons/tickets are processed in accordance with workplace and industry guidelines Completed |
Evidence:
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Refunds are processed where required in accordance with workplace and industry guidelines Completed |
Evidence:
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